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Professional Doorstep Tech Support

Tech & device repair delivered to your door.

No unhooking cables or hauling heavy hardware across town. We provide diagnostics, screen and battery repairs, system tune-ups, and component fixes with direct house calls and return delivery in Hendersonville and within 15 miles.

House Call Assessment & Bench Credit

Every visit begins with an upfront, 1-hour initial evaluation. If your hardware requires extended testing that cannot be completed on-site, your diagnostic assessment applies directly as your repair deposit.

Clear Pricing: $45 Flat On-Site Assessment ($30 initial diagnostic + $15 local travel within 15 miles) β€’ $30 credited as deposit if hardware transfers to bench β€’ $15 credit applied toward approved extended labor β€’ Zero work performed without your direct consent.
Door-to-Door Pick-Up & Return
90-Day Labor Workmanship Warranty
No Unauthorized Labor β€” Period
Apple
Windows PC
Dell
HP
Lenovo
ASUS
MSI
Steam Deck
Nintendo Switch
Samsung
Apple
Windows PC
Dell
HP
Lenovo
ASUS
MSI
Steam Deck
Nintendo Switch
Samsung
Instant Connection

Mobile Fast-Action Dispatch Hub

Scanned our business card or need quick service? Connect directly with dispatch or manage your ticket below.

Call or Text Dispatch

Reach technicians directly for quick questions, quotes, or to text photos of broken hardware.

Book Diagnostic

Choose an arrival date and window directly on our interactive schedule.

Schedule Visit

Track & Pay

Check your repair's status in the workshop and settle invoices safely.

Your Repair

Direct Line

Local Hendersonville coverage territory. Mon–Thu 11:00 AM – 7:00 PM.

(828) 944-4PIE
Comprehensive Repair Scope

What We Fix for Homes & Handhelds

Phones, tablets, laptops, desktop towers, gaming setups, home networks, and consumer electronics.

Our Repair Process

A Simple And Transparent Service Flow

You’ll always know what’s wrong, what it costs, and what’s actually needed before any work begins.

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1

Schedule Online

Pick your date and 2-hour arrival window on our live calendar.

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2

Doorstep Arrival

Technician arrives on-site during your confirmed arrival window.

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3

In-Home Triage

Upfront 1-hour diagnostic testing circuits, power rails, and components.

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4

Quote & Consent

Clear pricing upfront. No labor performed without your direct consent.

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5

Precision Repair

Expert hardware bench fix, dust cleaning, and quality stress testing.

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6

Return & Setup

Hand-delivered, cables reconnected, and covered by a 90-day warranty.

Objective Evaluation Guide

Should You Repair, Upgrade, or Replace?

A simple, honest guide to help you decide whether fixing your machine makes practical financial sense.

Verified Customer Feedback

What Our Clients Say in Western North Carolina

Verified local feedback from recent on-site repairs, custom setups, and diagnostics.

The Pie Bytes Standard

Local, accountable doorstep support.

Pie Bytes was built to eliminate the hassle and disconnect of big-box tech counters. You communicate directly with dedicated technicians who handle your repairs with professional care and accountability.

We operate with a clear principle: direct consent is required before any billable work proceeds. We treat your privacy and data with total discretion, and our labor is backed by a 90-day guarantee.

The Pie Bytes Standard:

  • βœ“ Door-to-Door Service: No unhooking tangled cables or driving across town. Our team handles in-home diagnosis, bench transport, and return setup.
  • βœ“ Direct Consent on Everything: Every job receives an upfront quote before labor starts. We never bill for unauthorized work.
  • βœ“ Documented & Safe Custody: An instant digital receipt the moment equipment is transferred to our bench, with rigorous data privacy standards.
  • βœ“ Flexible Payment: Settle securely upon return delivery via Tap to Pay, cards, secure text link, official invoice, or cash.
Complimentary Dust Cleanout Every computer serviced receives internal dust clearing and exterior sanitization free of charge.
Cable Reconnect Guarantee We never leave you with loose cords. Return delivery includes reconnecting your monitor, power, and accessories.
Itemized Audit & Warranty Complete digital documentation of hardware health metrics and your 90-day workmanship warranty.
Workshop Status & Warranty

Your Repair: Live Status & Coverage

Check the live bench progress of your current repair or verify your 90-day labor warranty status.

Device Repair Ticket: #2609-B8K4
Active
1
Intake Logged
2
Diagnosis in Progress
3
Awaiting Consent
4
Repair in Progress
5
Delivered & Complete
Technician note: Evaluating power rail and components on workshop bench.
Account Balance $0.00
πŸ›‘οΈ 90-Day Workmanship Labor Warranty Active Coverage

Workmanship warranty verified through database trigger.

Have questions regarding your repair warranty? Call technicians directly at (828) 944-4743.
Direct checkout links and status updates are also texted to your phone throughout the repair.
Interactive Schedule

Book an On-Site Diagnostic House Call

Tell us where you are located, select an arrival window, and describe what your device is doing.

Not sure what’s wrong? Select what matches your problem:

Pie Bytes Mobile Service

Professional mobile tech repairs, hardware upgrades, and on-site troubleshooting across Hendersonville and surrounding communities.

Monday11:00 AM – 7:00 PM
Tuesday11:00 AM – 7:00 PM
Wednesday11:00 AM – 7:00 PM
Thursday11:00 AM – 7:00 PM
FridayClosed
SaturdayClosed
SundayClosed
*Online service requests and intake submissions monitored 24/7.
  • Coverage Territory: Within 15 miles of Hendersonville, NC
  • Assessment Rate: $45 Flat within 15 miles ($30 Diag + $15 Travel). Extended travel quoted upon appointment confirmation.
  • Direct Line: (828) 944-4PIE
  • Support Email: [email protected]
πŸ“‹ Pre-Arrival Preparation Checklist (4-Point Staging):
  • 1) Adult 18+ present: An adult (18+) or the primary computer user must be on-site for the initial 1-hour triage.
  • 2) Passwords written down: Know or write down relevant device PINs/passwords for post-repair testing.
  • 3) Chargers/cables accessible: Please have chargers, power cords, and accessory cables readily accessible.
  • 4) Pets secured: Please have dogs or indoor pets put away or secured in a separate room prior to technician entry.
πŸ”’ Digital Custody Guarantee: If hardware transitions to our workshop bench, an itemized digital intake receipt logging serial numbers and physical condition is provided before equipment leaves your door.
Smart autocomplete ensures our mobile unit navigates directly to your door without delays.
September 2026
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Pie Bytes β€” Service Policies & Warranty Summary

House Call Evaluation & Bench Deposit: Standard house call service carries a base flat assessment of $45 ($15 local travel within 15 miles + $30 hardware/software diagnostic evaluation). Initial evaluations are performed within 1 hour on-site. If equipment is transferred off-site to our dedicated repair bench, the $30 diagnostic assessment applies directly as your bench deposit. If extended repair work is performed on-site, a $15 credit applies toward your billable labor. Extended trips beyond our 15-mile local radius are quoted upon appointment confirmation.

  • Workmanship Warranty: Our 90-day warranty applies exclusively to covered technician labor. Replacement hardware is backed by its respective manufacturer warranty.
  • Direct Consent: All work is quoted upfront. No additional repairs or labor beyond the agreed-upon initial scope will ever be performed or billed without your direct consent (verbal or digital).
  • Custody & Transportation: Equipment transported off-site for bench repair is logged with a formal digital receipt specifying accessories, condition, and serial numbers.
  • Data Responsibility & Recovery Scope: Data recovery services are strictly limited to logical recovery on physically operational media. Customer data is not guaranteed on failing or degraded storage, and Pie Bytes is not liable for data loss on compromised hardware. Drives exhibiting physical head clicking, motor seizure, or controller failure will be referred to specialized cleanroom data recovery labs.
  • Security Work: Device unlock, password resets, and account access require verifiable proof of ownership.
Pie Bytes Portal Access

Sign in to access operational systems or check repair ticket progress.

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